(The policies on this page are ubject to change at any time- but we rarely do.)
NEW 2024 INFO UPDATED:
PLEASE NOTE! EFFECTIVE IMMEDIATELY, we can no longer ship orders to the U.K. We do not have the required V.A.T. License and they will not accept orders from the USA without it. We apologize for this inconvenience caused by your government's new rules.
PAYMENT METHODS ACCEPTED:
We can no longer accept checks or Money Orders from any source.
We accept Paypal, or various Credit Cards (Mastercard, Visa, Discover, AmEx, etc) from both USA and International Customers.
NOTE- Our site does not automatically take the money from Paypal or finalize the charge on your credit card. I will send you a Paypal invoice or finalize the charge, AFTER I am sure all the items are in stock and any shipping adjustments are made.
SHIPPING:
USA Destinations: (INTERNATIONAL, please see below)
The US Postal Service is raising rates (again!) as they have done many times recently. We have not raised our shipping rates for many years, but we can no longer afford to absorb the cost.
We offer Free shipping to USA orders over $100. This is still significantly less than many vendors offer for free shipping minimums.
We ship US Post Office Ground Advantage. This is the most inexpensive method. .
Also, effective immediately, we will charge actual USPS postage based on package weight & distance. We do not add handling fees or mark up shipping- just exact cost.
Because we do not use a postage estimate calculator on our website, the cart will default to a flat rate of $8.00 for metered, tracked USPS Ground Advantage Mail. HOWEVER, we will email you with the exact cost of shipping, and adjust the order total before charging. In most cases postage averages about $4-$6.
INTERNATIONAL- The cart defaults to a flat rate of $8.00 because it doesn't differentiate between USA or international shipping. . However, we now have reduced Flat Rate FIRST CLASS INTERNATIONAL shipping! I will adjust your order total before charging card or sending Paypal invoice.
You are responsible for VAT, Customs, or whatever applicable taxes your country charges. We cannot mark packages of merchandise as "gift". It's a felony and there's a $20,000 fine. We aren't willing to risk this possibility and hope you understand.
RETURNS:
If you receive an item that has broken in transit, please email us immediately and we will take care of it. Save the packaging in case we need a photo for insurance claims.
Please email before returning anything. We are pretty generous about accepting returns in good condition, for any reason, but you will be responsible for postage. We will not accept returns after 30 days of our ship date. We will not accept any returns without prior email contact.
Thanks,
Debbie & Charles Jones
